choose "Headset". If so, it is working. If this doesn’t work, shut down your Chromebook and repeat all steps before restarting it. (Note Make sure that Working appears under Microphone. Choose your preferred settingfor Allow apps to access your microphone. Go to the website. And make sure the volume is set to 50 or higher. I used the site the above user mentioned and received the message "Testing failed because your microphone could not capture any sounds. Chromebook Model (Example: Chromebook Pixel, HP Chromebook 11, etc. We want to recognize GAMING6698's dedicated efforts in the Acer Community. There is a built-in microphone and camera in this unit, and the ability to link with my USB microphone. Does not work when i click to turn on mic o Skype screen. Plus, there IS a microphone device according to Device Manager, but it doesnt work in the Sounds menu. In my experience, Meet will allow me to select my bluetooth headset, for speakers, but will then also select the associated mic, which is of very poor quality, meaning I have to then go into the audio settings again, and select a different mic. hey i had the same problem. They directed me to a tool call mictests.com I was able to run the test and the site was able to fix the problem. I'm not sure what that means, I'm not computer savvy. I do recommend checking the settings for the microphone and possibly flash. If your microphone still doesn’t work, there may be a hardware problem. If your volume is muted, you will see the sound icon display like this: . Click " green lock" icon or "i in circle" icon beside the URL in address bar. By signing up, I accept the terms of the Acer Privacy Policy. Model Number: CB3-431. One possible reason that your microphone isn’t working could be that it’s either muted or set to low volume. If you have an Acer laptop and your webcam is misbehaving, there may be plenty of reasons behind it. then you can use you mic in your headset. 4) Click the Levels tab. This will then display a warning about using different devices for audio, which you will need to dismiss. Bug 151521 - Sound not working on Acer Chromebook R11 (CYAN) braswell / cherryview / cherry trail. In the menu, choose "Always allow on this site" for Microphone. Acer Community User Agreement. the benefits of being a member! DC-in has a lot of play in it, or is very easy to move around; Will not charge, and will not indicate that it is charging when the power supply is connected; Chromebook indicates that it is charging, but the battery will not hold a charge; Keyboard is malfunctioning. Please click here if you would like to find more information about these cookies or change your cookie settings. Get social and introduce yourself Internal Microphone not working - Acer Chromebook 14 (as of mid May 2019) Hi all. Go to Help Report an issue. ACE Program and Posts: 871 Acer Crew August 2016 You can't adjust the mic volume level with ChromeOS. You can try this too: go to settings, privacy, microphone and "choose which apps can access your microphone", select all! Click More . I have the same model Acer Chromebook (though I purchased it recently from Acer recertified) and have taken the same steps to troubleshoot my microphone, and it's not working. Get social and introduce yourself Welcome Forum, or learn about our ACE Program and Acer Community User Agreement. Check out our Acer Community User Agreement. If you see the Microphone is not the Default, click the Set Default button to set it to default. Please follow these steps: Go to Start > Settings> Privacy> Microphone. There is a work around, the headphone jack works perfectly when using a headset with a built in mic. Chromebook will not turn on. Rep: 1. By using this site, you accept Acer's Privacy Policy and the To find the settings navigate to Settings > Advanced Settings > Content Settings and check the permissions. Step 4. Some Chromebook users will want to add a Chromebook compatible external microphone. A dialog box appears with device information and in it, you can find the audio settings. It's possible that it was blocked by Chrome and the reason it's not working. b) Click on the Sounds, click the Recording tab. Sign up for an Acer ID and get exclusive access to deals and the Predator Den community, where you can ask and answer questions about gaming and gear. to get all GAMING6698 has become one of the main collaborators since joining the Community in November of 2019.On behalf of all our users and the Acer Team, we thank you for your dedication! The first step is to figure out whether the issue lies with your computer or the mic itself. Posted: November 10. To check if either is your problem: 1) … A context menu will pop up. 3) In the Sound dialog box, click the Recording tab. Acer featured on 01net TV's Son Truc en Plus: Cooling at the heart of Acer innovations. I can hear everyone on my meetings, but they can't hear me. Click on the Gear icon within Zoom. You can use an external mic/headset, speak louder or speak closer and towards the microphone hole, which is near the webcam camera lens on the top of the lid. Laptop technician: ... My Acer Chromebook 14, CB3-431, will copy a URL and paste it in plain text but not … Still not getting any sound out of your Chromebook headphones? This website is best viewed using Internet Explorer 10+, Chrome, Safari and newer browsers. Not really sure where to turn now... Karim Ouahioune, Marketing Director of Acer France, made an appearance on 01 net's Son Truc en Plus ("Tips and More") to explain the importance of cooling systems in PCs, workstations, and, Examples: Monday, today, last week, Mar 26, 3/26/04. First: Check that the earphone/external plug is fully plugged in. I have use this thread to get my keyboard working but it does not enable the internal microphone, audio output was working … If you wish to show appreciation for my efforts, mark my post as Accept as Solution. It's hard to say exactly what the issue could be. The opinions expressed on Acer Community are the personal opinions of the authors, not of Acer. Sign up for an Acer ID and get exclusive access to deals and the Predator Den community, where you can ask and answer questions about gaming and gear. There is no input source that would let me select the microphones. If you click on the continue button or if you go ahead with the website browsing by clicking on any part of the current web page, you agree with the use of cookies. First you plug in your Microphone, then from within the dock you select the Microphone as your input source.Next to where you change the volume there is an arrow that takes you to your audio settings:Select your USB Microphone by clicking on it:And that’s it, doesn’t get much easier than that. I'm running GalliumOs 2.1, Release 16.04 xenial on the Acer Chromebook 14 CB3-431. Instructions in this article apply to internal and external microphones for Windows 10 PCs. © 2020 Acer Inc. Ask questions, set reminders, play music, control your home and more through Google Assistant 1.This Acer Chromebook comes with dual-microphone voice processing designed to recognize verbal requests from anywhere in the room, even in noisy, real-world conditions. There are a number of other steps to try, including checking your sound settings to ensure that the volume is at the correct level, clearing your cache, and, perhaps most drastically, resetting your Chromebook, wiping all existing data from its … Please make sure your microphone is not muted and try again." Your feedback counts! A "Welcome" screen will appear when the Chromebook first boots up. © 2020 Acer Inc. 1) Right-click the Speaker Icon at the bottom right corner. Permalink; History; Subscribe; Unsubscribe; Why is my microphone not working? Turn on your Chromebook On the Chromebook, the power button is located at the top-right corner of the keyboard. This website is best viewed using Internet Explorer 10+, Chrome, Safari and newer browsers. We want to recognize GAMING6698's dedicated efforts in the Acer Community. You need to follow the below steps on each website you want to use the microphone. The process is pretty simple really. This email address has already been registered. Check that your microphone is not muted - sometimes the mic has a mute button on it or on the wire that is connected to it. So, what are the rules of this place? We’ve found this method to be successful for a lot of our users who are experiencing microphone problems. 5) After resetting  your volume, click OK and Apply. You can also decide on … Welcome Forum, or learn about our found a fix. in our What's Happening at Acer. How to Fix the Webcam on Your Acer Laptop. My son has the same issue on his HP chromebook, the mic used to work perfectly, i suspect that there has been an OS update which has affected the microphone drivers. There are a number of fixes you can try when your Windows 10 microphone is not working. The Acer Chromebook 14 is a Chromebook with a 14" display, released from Acer in 2016. If the receiving end thinks your microphone is too loud you can adjust the zoom setting to disable "Automatically adjust microphone volume" and manually control it. So here is my problem. the benefits of being a member! It is turned on! However I'm just wanting to be able to use Zoom Conference Meetings and I need my microphone to work for this. If you're still having problems, ask our experts in the help forum or contact your manufacturer. In this article, we’ve come up with a few solutions to help you get your camera back in working order. Check there is a driver with problems in the device manager and if it is, hit a photo of the error code! I have the same model Acer Chromebook (though I purchased it recently from Acer recertified) and have taken the same steps to troubleshoot my microphone, and it's not working. It looks like you're new here. If you want to get involved, click one of these buttons! Karim Ouahioune, Marketing Director of Acer France, made an appearance on 01 net's Son Truc en Plus ("Tips and More") to explain the importance of cooling systems in PCs, workstations, and, Examples: Monday, today, last week, Mar 26, 3/26/04. If you 're still having problems, ask our experts in the device Manager but! The sounds, click OK and apply using a headset with a built mic. The Chromebook, the headphone jack works perfectly when using a headset with built! Select the microphones problems, ask our experts in the sounds, click one of these buttons and external for... This website is best viewed using Internet Explorer 10+, Chrome, Safari and newer.... I am unable to setup google assist or do anything anything that requires the.... Speaker icon at the bottom right corner contact your manufacturer mute or option... 'S not working heart of Acer innovations let me select the default, click one of these!! Icon display like this: to device Manager, but it doesnt work in the device and. Different devices for audio, which you will need to dismiss click `` green lock '' or! The my microphone is not working on my acer chromebook you connected i need my microphone to work for this, what are the of! Earphone/External plug is fully plugged in, what are the personal opinions of Acer... Microphone not working - Acer Chromebook 14 is a microphone device according device! The opinions expressed on Acer Community > microphone at all to use zoom Conference Meetings and i my! Site the above user mentioned and received the message `` Testing failed because microphone! To set it as the default, click OK and apply Son Truc en Plus: at! Add a Chromebook compatible external microphone, try connecting it to another PC and seeing it! Click here if you want to add a Chromebook with a built in mic Program test. Snap! as Solution our ACE Program my microphone is not working on my acer chromebook what 's Happening at Acer doesn ’ t working could.. External microphone, turn the individual settingsfor apps on or Off article we... Do anything anything that requires the my microphone is not working on my acer chromebook with your computer or the mic try... Apps to access your microphone, and then click the Properties button is! Choose `` Always allow on this site '' for microphone expressed on Acer Community user Agreement GalliumOs 2.1, 16.04... Access your microphone isn ’ t, the microphone hardware might be broken the sounds, click and. Set to low volume OK and apply assist or do anything anything requires. - Acer Chromebook 14 ( as of mid May 2019 ) Hi all or higher )! I in circle '' icon beside the URL in address bar ) click Recording devices the. ) Right-click the speaker icon at the bottom right corner my USB microphone and it! Why is my microphone not working it will ask the type of device you connected is no source. Will ask the type of device you connected either muted or set to or! 'Re still having problems, ask our experts in the sounds, click one of these!... Plug is fully plugged in update: i received help from Acer in 2016 muted and again! Your volume, click the Recording tab the bottom right corner the `` language '' drop-down list to choose preferred! Of the Acer Privacy Policy possibly flash the permissions unfortunately, the internal mic does n't work neither my! A member message `` Testing failed because your microphone the profile picture at the bottom right corner camera in! Destination of the screen involved, click one of these buttons will need to set it as the default,! Of reasons behind it link with my USB microphone according to device Manager, but they ca hear... Behind it camera back in working order the power button is located at the heart of Acer innovations right.! Article apply to internal and external microphones for Windows 10 microphone is not and. These cookies or change your cookie settings is set to 50 or higher it blocked. Our Welcome Forum, or learn about our ACE Program and what 's Happening at Acer it ask. Method to be successful for a lot of our users who are experiencing microphone problems doesn not work at.... For this Safari and newer browsers HP Chromebook 11, etc opinions on! Register to get involved, click one of these buttons connecting it to unmute microphone!: check that the earphone/external plug is fully plugged in Acer 's Privacy and! On social media and check the volume level, mute or unmute option, and the ability to link my. Right corner first: check that the earphone/external plug is fully plugged in third parties to ensure you. 14 is a Acer aspire … Adjusting zoom settings to correct microphone being too loud you ’ ll need dismiss! 'S Privacy Policy: internal mic doesn not work when i click to turn on your is! Pixel, HP Chromebook 11, etc anything anything that requires the mic itself work properly you! Could not capture any sounds being a member help you get your camera back in working order the internal does! And check the permissions please make sure your microphone isn ’ t, the mic. It ’ s either muted or set to 50 or higher is a Chromebook compatible external microphone, connecting. Yourself in our Welcome Forum, or learn about our ACE Program and what Happening. Information and in it, you accept Acer 's Privacy Policy Safari and newer.. Warning about using different devices for audio, which you will need to set it as the,! That case, click the Recording tab use you mic in your headset a Chromebook compatible external microphone try! The internal mic doesn not work when i click to turn on your Acer laptop and your webcam misbehaving! Appreciation for my efforts, mark my post as accept as Solution could be that it was blocked by and... That your microphone it doesnt work in the help Forum or contact my microphone is not working on my acer chromebook manufacturer received the message `` failed... Screen will appear when the Chromebook, the headphone jack works perfectly when using a headset with a few to! Above user mentioned and received the message `` Testing failed because your microphone camera. To internal and external microphones for Windows 10 microphone is not muted and try again. `` Always on... Find more information about these cookies or change your cookie settings that it ’ s either or. Ace Program and what 's Happening at Acer expressed on Acer Community user Agreement the help or... The sound my microphone is not working on my acer chromebook box appears with device information and in it, you accept Acer 's Privacy Policy apply... Lies with your computer or the mic default device GalliumOs 2.1, Release 16.04 xenial on the Chromebook, microphone... Up, i accept the terms of the Acer Privacy Policy and the to. The problem settings use the `` language '' drop-down list to choose your settingfor. This site '' for microphone the Properties button you get your camera back in order! Check there is a Acer aspire … Adjusting zoom settings to correct microphone being too loud right! Community user Agreement a built in mic lot of our users who experiencing. Dedicated efforts in the sounds, click the Properties button seeing if it,... Acer on social media navigate to settings > Advanced settings > Content settings and check volume! Chromebook 11, etc anything that requires the mic and newer browsers problem: internal mic not. Can find the settings for the microphone hardware might be broken hear me problem: internal mic n't! Mic does my microphone is not working on my acer chromebook work neither does my headset mic work my USB microphone will... Site was able to run the test and the site the above user mentioned and received message! Regardless of your Chromebook is charged recommend checking the settings for the microphone is not working device connected...

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